FREQUENTLY ASKED QUESTIONS
How do I submit a request? Requests and files are usually submitted via e-mail. We can use overnight express, DropBox, OneDrive, ShareFile, FTP, etc. to accommodate large file transfers. Contact us to get started. You will be surprised how easy it is to work with Pointmap.
When can I get this back?
Our goal is to accommodate your timeline and provide quick turn-around. You can let us know ahead of time when you have a project coming up and we’ll be ready for it. We can also assign multiple people if necessary to get the job done on time.
Can you provide a cost estimate?
Yes, call 651-481-6980 to discuss the CAD & GIS portion of your project.
If I have in-house staff, why would I use Pointmap?
We can provide back-up CAD & GIS support on an as-needed basis. Pointmap is a great resource when your team is overloaded, on vacation, or committed to another project. We will follow your protocol so our work fits seamlessly with yours.
What makes Pointmap different than other CAD and GIS service companies?
Three main things make Pointmap different:
1. First and foremost, our sole focus is CAD & GIS production – map output. We are fast and efficient because this is what we do every day. We are committed to drafting and mapping solutions that meet the needs of today and tomorrow.
2. Second, our work is done completely by Pointmap staff in our office. It is never contracted out, or sent out of the country. You will work with a Pointmap staff member that understands your request, is able to able to insure quality control, and communicate best practices.
3. Third, Pointmap’s CAD & GIS specialists are proficient in both AutoCAD and ArcGIS so we can offer you choices and options for the best drafting and mapping solutions to meet your project needs and satisfy your objectives.